Ready to Take a Risk at Rizk Casino?
- Meet the Captain Rizk!
- Account on Rizk Casino and About Site in Common
- Support and Help
- Variety of Games on Rizk
- Rizk Wheel
- Bonus Terms
- Payment Options
- Play Responsibly is Important
- Our Conclusion
Meet the Captain Rizk
“I’m here to get you an innovative, seamless, honest and exciting online casino experience.” – Rizk casino welcomes us with such a phrase, and to be more exact, a kneaded super-hero with the same name. This casino is full of promises and pleasant reassurance. But we will check it now or not.
Starting in 2015, the casino has secured support from two licensees. This is a standard license from Malta and the UK Gambling Commission. Based on the first license, the casino is operated by MT SecureTrade Limited, a Malta-based company. As already mentioned, the casino received a license in 2015, but began to function in early 2016. The casino site has all the necessary documents and permissions, so the honesty and legality of the casino is absolutely justified. For almost four years of its activity, the casino has gained a certain popularity and an appropriate reputation – the ratings of the casino are not the highest, and there are reasons for this. Studying the casino both “outside” and “inside”, we found a number of problems and minuses that the casino site should work on.
Pay attention to the variety of games on the casino website for England, Canada, New Zealand, Australia and worldwide. Rizk offers its player not only classic and other slots, but also the ability to bet on virtual sports and virtual races. All this, of course, is a variety for the casino, which is usually used to playing slots, live casinos or other games on the table. All of the above is also available on the site. For a more interesting and exciting game, the casino offers an extensive bonus program, which, apparently, was created in order to divert attention from the fact that the casino does not have a VIP program. There are plenty of bonuses and promotions and other promotional offers on the site, but are they all loyal, and are all well-functioning. As for the support service, the Rizk casino website has live chat and an email address. The casino does not have a telephone or fax number. But let’s hope that live chat and mail fully compensate for this. Also, these are not the only options for how casinos take care of their customers. The casino website has a section of frequently asked questions, as well as a special section of the responsible game, which provides a solution to the problem of gambling addiction.
Money transfers on the site are carried out at the same speed as on other portals. It all depends on the banking system chosen by the player. But Rizk has plenty to choose from.
The site also has a mobile version, that is, a version adapted for browsers from mobile devices.
In general, the first impression of the casino is 50 to 50. Therefore, now I propose to consider everything in detail on your own and decide on whether to recommend Rizk cinema or whether it’s worth looking at others online portals.
Account on Rizk Casino and About Site in Common
Consider in detail the site of the casino Rizk itself. The site is decorated in red and black. It is from these colors that the costume of the super-hero Rizk is made, which meets us at the entrance to the online casino. What makes the site comfortable is that you don’t have to look for help, login and registration buttons throughout the site, as well as all the other functions of the site. All this is collected in one tab that is already before your attention when you enter the site. Further, when scrolling down the casino there will be a brief description of the casino, the demonstration of popular games on the site, and a list of some bonus programs. Well, in the classic bottom, there is a list of all programs, providers, with which the casino cooperates, as well as its licensees. All games on the site are conveniently grouped into categories, and are scattered by genre topics, providers, as well as by popularity rating. The problem is that finding a game on a site should not arise. Moreover, there is a search bar for finding the game on the site. In general, the site can be rated on a five-point scale of 4 with a plus or even 5.
Now, regarding the creation of an account on the Rizk casino site. The registration phase consists of three stages. The first step is to create a password, provide an email and phone number. The main disadvantage of the casino will be that the site is not available in a very large number of countries. And even if your country is not in the ban list, it may not appear on the list with country number prefixes. This means that even if a player has access to the casino site, and his country is not listed in the number catalog, he will not be able to register on the site. This is the first unsolved problem of the site. The last step of the casino will be account verification. For this, it was necessary to indicate a phone number – in order to pass verification.
With regard to verification, it is not entirely pleasant that the client should go through it immediately during registration. Usually this process is postponed at the time of making the first deposit or the first withdrawal of money. So it’s not entirely clear why this is exactly what the casino decided to do, because it is absolutely not convenient. During verification, you need to specify a standard list of documents, such as copies of your passport or driver’s license, utility bill, and so on and so forth. The site, in turn, undertakes to protect the data and is entrusted with their safety. The player can view all rights and opportunities in the terms and conditions section.
Support and Help
Rizk Casino is distinguished by its support service, and is absolutely not in a good way. The site has two options for contacting support. The first option is to write to managers in a live chat. And here the fun begins. Even a registered person will not be able to just ask for help in a live chat without indicating such data as name, date of birth, name and address. Only after weighing all this data, will it be possible to finally start a live chat. Waiting for an answer in the chat does not take much time, but it is worth mentioning the incompetence of the managers who respond in the chat.
The rudeness and inability to help solve the problem – that’s what you should expect by contacting this chat for help. A huge number of negative reviews about the casino just created because of the wave of aggression towards the managers. This casino site is clearly worth the work. The next way you can contact support is by email. On the casino website, finding it just like that will certainly not be easy. But if you go to the section of frequently asked questions, or look through other sections, mail will appear exactly somewhere.
Judging by the flow of information from the site as a whole, it is worth noting that the site has very little information that could help users with solving basic issues, for example, even such as a forgotten password. In the frequently asked questions section there is information for the most part only on technical issues, as well as information, for example, about what documents are needed to complete an account.
For a support service and a help team, a casino cannot be awarded a high score, the site has something to work on and what to fix.
Variety of games on Rizk
Risk casino does not have the specified recorded information about how many games are on the site. One thing is for sure, the site has a huge variety of games, thanks to its providers. The most renowned and popular gaming providers deliver their games to the Rizk casino site. Among the brands, you can find such as Microgaming, NetEnt, Thunderkick, Red Tiger Gaming and Play’n GO. On the site you can find sections that are dedicated to each provider separately. Therefore, if a player prefers any particular provider, he will definitely like the cataloged games on the Rize website. Rizk casinos promise players only high-quality games, with excellent quality and excellent graphics. In addition, the casino website has its own highlight, namely – it is possible to bet on virtual sports as well as on races.
Sports betting is a feature of Rizk Casino. The player can bet not only on football, but also on many other sports. But if we talk specifically about football, then the players have the opportunity to put on matches from the Champions League, Europe Line, and the Premier League. And also in the matches that will be soon and which are already taking place, that is, live. So, depending on what kind of sport the player decided to put on, the options for the current championships will change. They are different for each sport. The only thing that is the same on the casino site is the types of odds. When betting on sports, the odds can be decimal, fractional or American.
As for the slots on the Rizk casino website, as already mentioned, the slots are conveniently divided into special categories. Thus, you can knock out games by their provider, choose among jackpots or find the game yourself using the search bar. Each game has its short description, and in almost every slot you can play a demo version, that is, not for real money. Among ordinary and classic slots, on the site you can find 3D slots, thematic slots, and even slots with progressive jackpots. It is worth noting that not all games on the site work properly. Many users complain about the frequent malfunction of certain games, and no matter how much they write to the support service, problems with games cannot be fixed.
Live casino is a section without which any online casino is not a casino. Live casino is a virtual opportunity to feel the luxury of a real casino without leaving your home. As a rule, in the live casino section there is no way to play for “fun”, but only to bet with real money. On the Rizk website in the Live Casino section you can find a huge variety of games with live dealers. From the popular games, there you can find a monopoly, SidBet City, Dice, Deal or no deal, and much more. There is also a separate section dedicated entirely to Roulette, which, by the way, has several variations on the site. For those who prefer to place bets higher, there is also a special section, which is called “High Bets”. Basically, these are games with the designation VIP. Several types of Blackjack, Baccarat and Sik Bo. So, if we talk about the variety of games in the Live Casino, then the choice here is really very extensive.
Rizk Rays is another feature of Rizk Casino. The race for money trips, as the casino calls them, is an opportunity to bet on virtual races. The section on this site shows all completed races and all upcoming ones. Thus, it will be possible to view the results of the previous ones, and to predict the results of the next races.
Although there is no VIP program at the casino, unless you count the certain loyalty program that is on the site. This loyalty program is very carefully hidden behind the bright name and veiled descriptions of the program. This is the Rizk Wheel program. The casino says that in order to start receiving bonuses, you need to “spin the wheel.” The rules of the wheel are as follows: a player fills the energy indicator while playing games on the casino site. And when this indicator is full, it can start the rotation of the wheel. By launching the wheel, the player gets the opportunity to receive prizes such as free spins, and many different bonuses. The more often a player starts a wheel, the higher he raises his level.
And the higher the level, the more privileges. For example, at a very high level, it is possible to get an extra wheel, which can also be rotated. Entrance spins, you can get real money, various jackpots, and several types of spins. There are three types of spins on the casino site. These are the usual free spins, in the form of red chips, which simply give a few free spins to certain games. Super spins, for 1 euro for each chip, which make it possible to spin exclusive games. And finally, Mega Spins, blue chips that give a great privilege, and which cost 3 euros for each chip. And from the moment you receive a bonus for this program, the player has the opportunity to spend it only for seven days.
Whatever they say, but on the Rizk casino site there is a very diverse assortment of bonuses and promotions. The welcome bonus on the site is 100% worth up to 100 euros, and plus 50 free spins. Players do not need a special code to receive this bonus. This is not the last bonus offer on the casino website.
Players are also periodically offered a bonus called reboot. These bonuses are issued periodically, depending on when the player used the last bonus. This bonus offer does not apply to all games on the site. It is valid for almost all slots, for some board games, and does not work at all at Live Casino. The next bonus is free spins. As mentioned earlier, there are three types of free spins on the site. These are the usual free, super backs and mega backs. The casino also offers its players “easy money” – another bonus offer that will be offered to their players periodically. Easy money does not require bets, and you can get them in the rewards section. In addition to “easy money” there is bonus money. Their main difference is that this bonus money is available for games in the Live Casino. Double speed is a bonus offer that is available only with a single use of it, which means that it will not work with other bonuses. Double speed means that bets made by a player will be doubled twice.
In addition to all of the above games, the site also has cashback at certain hours. Cashback works on the site for 60 or 120 minutes. That is, if during this time a player plays more than 50 games, a cashback will be returned to his account, the maximum amount of which is from 100 to 200 euros, and the minimum amount of cashback withdrawal is 1 euro. And finally, Vin-Vin Chip. This is all the same cashback, only on different conditions. The player is returned 10% of the money spent on deposits. This promotional offer cannot be used in conjunction with other bonus offers.
It is worth noting that the Live Casino has all the same bonus programs listed above, but on slightly different conditions. It is a big plus that the casino site shares bonuses for bonuses for regular games and for games for Live Casino. Another plus will be that the player himself can adjust the accrual of bonuses, and can interrupt or change his withdrawal at any time. In general terms, the variety on the casino site is very extensive and generous.
There is an excellent section on the Rizk casino site dedicated to methods of transferring and depositing money, i.e. deposits. That is, the section on payment methods. Methods of deposit and Methods of withdrawing money are almost the same. Both there and there are used almost the same banking systems. These are Mastercard, Neteller, Skrill, and Visa. And making a conclusion on the site, another way is available through bank withdrawal. As for the deposit method, the minimum deposit amount is 10 euros, and the maximum is 5 thousand euros. It is not necessary to wait until processing takes place. Money is credited to your account instantly. As for withdrawal methods, the minimum withdrawal amount is 20 euros, and the maximum is 50 thousand euros (via bank transfer). The commission for withdrawing money is not withdrawn anywhere, and waiting for the withdrawal of money takes from one to three days. In general terms, the withdrawal system is no different from other sites. The casino really charges money, and does not abandon its customers without their winnings.
Play Responsibly is Important
Casino Rizk says it’s important to play responsibly. And so the site warns that gambling should bring only pleasure. If gambling is annoying, or takes a lot of time, the player should pay attention to their behavior regarding gambling. In order to find out whether the user has problems with gambling, on the site you can find a list of questions, a short test that can show whether a player has a gaming addiction. If a problem is detected, the player is offered several ways to solve the problem. The first option is to set a time limit. Which means that when the player receives a notification during the game, he will be informed and will know that his time for playing on the site is over.
The time after which the notification comes the player sets himself. In addition to such a reminder, the player can establish financial restrictions for himself. They come in several forms. The first limit on finances is the limit on deposits, which regulates how much a user can deposit money on a site. The second limit is the limit on losses, which indicates how much money a player can lose. Session limit is the limit that is set to limit the player’s stay on the site. Finally, bet limits indicating how many bets a player can make per day. In addition, the site has a self-exclusion function, which allows the player to remove himself from participation on the casino site.
If you carefully look at the Responsible Ira section, you can find that the site leaves its customers links to sites on which gamblers can help.
Now that we have gone through all the nuances of the Rizk casino, we can take stock and point out its positive advantages and disadvantages. Let’s start with the standard, this is a casino license, and endorsements. Having a good license from Malta, as well as approval from the UK Gambling Commission, you can be sure that the casino has passed two stages of verification, and is an absolutely reliable site. But immediately and minus, the Casino is not available in a very large list of countries. Due to this limitation, many players will have to resort to VPN for help. The casino site is available in several languages, just for those countries where the casino is available. Based on this, the casino offers to use the following currencies for banking operations. These are the euro, Norwegian kroner, Swedish krona, dollar and Indian rupee.
Depending on what currency the player has chosen, the corresponding bonus offer will be available on the site. As for the bonus offers, the promotion section on the Rizk casino website will be its plus. The site has a really wide variety of bonuses and promotions. Everything turns out so that the casino itself pays its players for participation and games on the site. And in place of the ordinary loyalty programs came the so-called “Wheel Rizk”. Its essence is almost the same as in other loyalty programs, but it is certainly much more interesting and entertaining. As for the VIP program, it is not available on the site. This is a minus. The mention of VIP can be found only by going to the games section, where there will be games with high stakes, which will be designated as VIP. But nothing else that could be connected with VIP you will not find on the site.
The casino site has a mobile version, which is supported on iPhones, and on phones with Android support, and on other mobile devices. The downside of the mobile browser version is that it often pours out, and leaves its users completely unhappy with the version. This is a minus.
Now for the variety of games. The casino site has a really rich variety of different slots and other board games. The same applies to live casinos. This is not surprising. After all, leading providers provide games to the casino website. For this, you can put Rizk casino a solid plus.
Move on. Now for the support service. I think it’s not necessary to say that this is a clear flaw in the site. Managers do their work incompetently, and the support service on the site leaves much to be desired. Let’s hope that the casino will simplify the process of contacting live chat, add a hotline phone and hire more qualified personnel.
But cinema took care of its customers, and assigned a special section of the Responsible Gaming, where players with problems of addiction can contact the support service and find a solution to their problem with gaming addiction. This is a plus.
Now for the findings and deposits. The casino gives its players the opportunity to freeze, or in other words, block their account in such a way that it could not be withdrawn from it without asking for a password or something like that. As for the Banks systems, all withdrawal processes occur within three days at most. And a choice of users offers four banking systems for this. With deposits, things are exactly the same, only without the possibility of a bank transfer.
Another separate plus can be awarded to the casino for its unique design and creative approach to organization. It’s not uncommon to find personal superheroes in online casinos.
Drawing conclusions, we can say that because of the support service, problems with some games and the poor mobile version, players, and especially newcomers, should try themselves in other casinos. And so, Rizk casino has the right to attention and to a separate account on its website.
Gamer: Harleigh Kavanagh